Monday, June 22, 2015

The Importance of Balance


Hello!

How is your week going?  This week we’re talking about work/life balance.  Recently, Richard Branson added paternity leave for his employees (for London and Geneva offices only, sadly).  This is revolutionary because the US is one of the few countries that does not provide paid maternity leave, never mind, paternity leave. 1  Whether or not you have a family, the main message here is the balance between your personal and professional life. 
There are many significant reasons to have balance, and below are five that we believe are great.

·      Flexibility lowers worker turnover and replacement costs. 5
·      Paid leave and flexibility boosts profits and cuts costs. 5
·      Flexibility alleviates the challenges of balancing personal and professional life. 5
·      More talent will join companies with a flex policy. 5
·      Working remotely has been found to reduce stress and increase job satisfaction. 4



Were those points enough to sell you?  Wouldn’t you find your job more enjoyable and help your company grow simply by having balance? 
Certainly!  And here are five ways to do just that.
·      Work from home as often as you can.  This will not only help relieve the stress of commuting but will also help to make you more productive. 4
·      Be present in the moment.  This focus will help you separate your work and personal life, in order to be your best.
·      Wear suitable attire.  Don’t wear what you wear at home to work and vice versa.  Your clothing is a stimulant that your body responds to.  Why not separate the two completely for the perfect balance?
·      Take time for family.  It’s inevitable that you may miss a family event because of work.  So why not use those vacation days that have been building up to spend time with your family?
·      Force yourself to find balance.  Americans are notorious for working nights and weekends.  No matter how hard you work, you can’t turn back time. 3

As always, thank you for reading and feel free to ask any questions.

 
1.  Kim, Susanna. (May 06, 2015).  US is Only Industrialized Nation Without Paid Maternity Leave.  ABCnews.com.  Retrieved from: http://abcnews.go.com/Business/us-industrialized-nation-paid-maternity-leave/story?id=30852419
2.  Bishop, Katrina. (Jun 11, 2015).  Richard Branson Offers Dads Paternity Leave – For a Year.  CNBC.com.  Retrieved from: http://www.cnbc.com/id/102750784
3.  Weissman, Jordan. (Sep 11, 2014).  Americans, Ever Hateful of Leisure, Are More Likely to Work Nights and Weekends.  slate.com.  Retrieved from: http://www.slate.com/blogs/moneybox/2014/09/11/u_s_work_life_balance_americans_are_more_likely_to_work_nights_and_weekends.html
4.  Gregoire, Carolyn. (Jan 27, 2015).  Working From Home is Good for You and Your Boss .  huffingtonpost.com.  Retrieved from: http://www.huffingtonpost.com/2015/01/27/work-from-home-health_n_6546838.html
5.  The Council of Economic Advisors. (Jun, 2014).  Nine Facts About American Families and Work.  whitehouse.gov.  Retrieved from: https://www.whitehouse.gov/sites/default/files/docs/nine_facts_about_family_and_work_real_final.pdf



Tuesday, June 16, 2015

Many Businesses are Neglecting This Important Sales Aspect


Hello again,

So you’ve finally made the sale.  What do you do now?  You may think it’s time to move on to the next new customer, but actually now is the best time to focus on retention.  Check out the below reasons on why:
1.     You now have an established relationship, which can simplify future orders.
2.     80% of your company’s future revenue will come from just 20% of your existing customers. 1
3.     Your existing customers will become advocates for your business.
Now that you know a few good reasons, what do you do?  


Here are steps to take to increase your customer retention:
·      Hit while the iron is hot.  Now that you’ve made a sale, it doesn’t mean the urge to buy has cooled.  Now is the best time to set up a personalized channel for this customer to buy from you again and again.  Show your customer you’re grateful for their business and provide a reminder of why they chose to place this order with you in the first place.
·      Ask for honest feedback.  By having them be candid about their experience, you let them know that you’re willing to go the extra mile for them and correct any initial bumps that may have made the relationship less than stellar.
·      Add them to your calendar.  This is not to say excessively e-mailing your customers with anything and everything.  What it means is that by having set dates on your calendar to periodically touch base with your customers they will know you’re keeping them in mind, which can be appreciated.   What do they normally prefer e-mails about?  Discounts!  Percentages off and free shipping are the two most popular. 2
We hope our blog was helpful this week.  Please let us know if you have any questions or comments.

1.  Jao, Jerry. (Nov 19, 2014).  Why Customer Retention is King: The Evolution of Retention Marketing.  Forbes.com.  Retrieved from: http://www.forbes.com/sites/jerryjao/2014/11/19/why-customer-retention-is-king-the-evolution-of-retention-marketing-part-1/
2.  Ecommerce Marketing Survey 2014.  (Sep 09, 2014).  Retrieved from: http://www.retentionscience.com/ecommerce-marketing-survey-2014/#sthash.pLqzhQ7Q.dpuf
3.  20 Customer Retention Strategies.  (Dec 23, 2008).  Retrieved from: http://marketingwizdom.com/strategies/retention-strategies

Monday, June 8, 2015

Online Marketing - 3 Simple Tips to Enhance Your Presence


Hello hello!

If you’re reading this blog, you probably either work for or own a business and you’re interested in marketing.  There seems to be two worlds of marketing now, electronic and non-electronic.  As promotional marketing experts, we specialize in physical marketing materials and we are promoting ourselves online.  If you’re a small business looking for the best ROI (return on investment) for your time and effort, here are a few tips that we’ve been doing to increase our own online presence.
Create a Social Media Presence
Gone are the days when people would find you in a phone book or a newspaper.  You need to advertise yourself, but how are you going to compete with all the companies that are online already?  How will you make yourself different from the pop-ups, pop-unders, and basically being popcorn ads that nobody reads?  The answer to that is social media.  But there’s so many… which one do you choose?


Choosing the Right Social Media for You 
Depending on whether you’re business to consumer or business to business, there are different focuses that you should take.
Business to business companies will see a better ROI by promoting themselves on Linkedin.  According to a survey done by business insider, professionals prefer to interact over Linkedin than any other social media.  So if you’re short on time and want to get the most bang for your buck on social media, you should be spending at least an hour a week on Linkedin.
For the business to consumer owner, your best friend is going to be Pinterest or Instagram.  You may gain exposure on Facebook, but a current study performed by shopify  shows that spending is higher on Pinterest and Instagram than on Facebook.  In fact, that same survey shows that 93% of users on Pinterest plan to make a purchase.  2  Include that with the soon to come “buy now” option for Pinterest, purchasing will be even more irresistible.  The rule is simple: pictures versus posts will get you the most on return for business to consumers.
To Blog or Not To Blog
Blogging may seem easy, but you have to offer real value.  For those that create good content, you can be looking at 67% more leads than those that do not blog.  4  The best part about blogging is that it only costs you time, you don’t pay per click, and your efforts will continue to garner attention even when you’re not working on it right at that moment.

We hope that you enjoyed this week’s blog.  Please feel free to ask questions or comment.  Have a great week!



1.  Smith, Cooper. (Oct 30, 2013).  B2B Marketing on Linkedin.  Businessinsider.com.  Retrieved from: http://www.businessinsider.com/b2b-marketing-on-linkedin-2013-10
2.  Truong, Alicia. (Jun 02, 2015).  Pinterst Has a Better Chance Building a Commerce Business than Facebook and Twitter Do.  QZ.com.  Retrieved from: http://qz.com/418106/pinterest-has-a-better-chance-building-a-big-commerce-business-than-facebook-and-twitter-do/
3.  Winter, Dayna.  (May 28, 2015).  How Pinterest Drives Online Commerce Infographic.  Shopify.com.  Retrieved from: http://www.shopify.com/blog/27044164-how-pinterest-drives-online-commerce-infographic
4.  Allen, Olivia.  (Mar 11, 2015).  6 Stats You Should Know About Business Blogging in 2015.  Hubspot.com.  Retrieved from: http://blog.hubspot.com/marketing/business-blogging-in-2015

Monday, June 1, 2015

Rejection - How to Handle It and Empower Yourself


Hello again!

How is your week going?  Today we are going to discuss how to handle rejection like a pro and turn those rejections into opportunities.  Whether you are interviewing for a job or in a sales oriented position rejection is simply something that will happen and the best way to handle it is to control how you feel about it.  Let’s explore some facts.
Fact 1
Did you know that your brain handles rejection in a way that is very similar to physical pain? 2  In fact, it is so similar that you can actually ease that horrible feeling you get with a pain killer.  Isn’t that a funny fact?  Doesn’t that put a new perspective on why you feel lousy after being rejected?



Fact 2
Rejection can cause anger, aggression, and even temporarily lower your IQ.  What does this mean?  If being rejected suddenly has you seeing red, don’t act on it.  Instead, realize that it is just a moment in time and step away from the situation.  You would literally be reacting negatively by acting on those feelings.
Fact 3
Rejection isn’t personal, it’s usually just matter of timing.  A great lesson is from Peter Fletcher’s blog.  His example was a real estate consultant that was not chosen for the original job.  When his competitor failed to complete the required task, he was immediately next in line and completed what his competitor could not.  Leaving a rejection with a good impression and not counting it as a closed door always leaves it as a possibility.
To summarize, rejection isn’t rational and may cause you to be pained and angry.  Don’t let that control you.  Leave with dignity and grace and move on to the next possibility – you never know what is waiting in the future.  The person that rejected you but holding onto your business card may very well be your next best client.





1.  Michaels, Sharon. (Sep 8, 2014).  How Do You Handle Rejection.  Forbes.com.  Retrieved from: http://www.forbes.com/sites/womensmedia/2014/09/08/how-do-you-handle-rejection/
2.  Winch, Guy. (Jul 03, 2013).  10 Surprising Facts About Rejection.  Psychologytoday.com.  Retrieved from: https://www.psychologytoday.com/blog/the-squeaky-wheel/201307/10-surprising-facts-about-rejection
3.  Fletcher, Peter.  (Feb 08, 2014).  7 Ways to Handle Rejection Like a Pro.  Peterfletcher.com.au.  Retried from: http://peterfletcher.com.au/2014/02/08/7-ways-to-handle-rejection-like-a-pro/

Tuesday, May 26, 2015

Marketing Blitz Are Out - Are You Personalizing Enough?


Hello person,

Here’s some stuff.  Buy it.  Done?
Now think about that.  How did that make you feel?  If you’re like most people, you certainly aren’t in the mood to buy something.  This brings up our topic for this week: personalized marketing.  This will not only help establish your relationship with your target demographic, but more than likely will help you increase your sales by an average of 19%. 1
With the overwhelming amount of ads that are hitting us on a daily basis, people want to know that they are the one you’re speaking to.  Marketing can no longer be sustained by throwing it at a large group and hoping you hit the right person.  Even if that person is there, they want to feel like you are talking to them on a personal level and you have customized your marketing for them.
Here are some statistics:
·      Personalized emails improve clickthrough rates by 14% and conversion rates by 10%.2
·      Leads who are nurtured with targeted content produce a 20% increase in sales opportunities.2
·      A high-impact recommendation from a trusted friend conveying a relevant message is up to 50 times more likely to trigger a purchase than a low-impact recommendation. 2


What can you do to improve your marketing?
Homework
Find out more things about your customer.  If you’re talking to them on a website such as Linkedin, read their profile.  What can you pick up from that?  Can you customize your marketing to better appeal to them?  Establishing rapport early is an easy step to developing a strong relationship.
Research
Research statistics and find out what data already exists about your market.  There could be research readily available at the click of a button.   The information may help you curate your messages to better suit your customers.
Real personalization
Remember that project your client was talking to you about a couple weeks ago?  Are they still working on that?  How about sending them a great recommendation?
We hope these tips and information helped.  We also highly recommend checking out the article from hubspot.  Have a great week!


1.  Lucas, Chris. (Jan 15, 2015).  Why Personalized Marketing Will Dominate in 2015.  Topdogsocialmedia.com.  Retrieved from: http://topdogsocialmedia.com/personalized-marketing-will-dominate-2015/
2.  Anderson, Meghan Keaney. (Sep 12, 2013).  Stop Being Rude: 22 Data-Backed Reasons to Personalize Your Marketing.  Hubspot.com.  Retrieved from: http://blog.hubspot.com/marketing/data-personalize-marketing-li

Monday, May 18, 2015

How You Can Meet Those "Minimums" and More.


Hi again,

Thank you for staying tuned in.  Another week, another great topic to discuss and today we‘re talking minimums.  Did you know that minimums are not as cut and dry as you would assume?  There are ways to mix and match and additional ways to save.
Here are some great tips on how to get more bang out of your buck on those minimums.
Screen Sharing
For your apparel orders, you can use screens across products – say on a t-shirt and hoodie.  This will lower your initial costs and can even be used towards a future order.  How is that for mileage?
Same Product Type Mixing 
You want apparel for both genders, yet you don’t need as many as, let’s say, a dozen for each – no worries! Simply combine the quantities together and as long as all pieces are decorated the same, the minimum requirement is satisfied.
Here’s another example:  Let’s say you want highlighters in all colors.  No problem – simply combine various colors to meet the quantity requirements.  Again, as long as they’re all being decorated with the same artwork, you’re meeting the quantity requirements.


Less-Than-Minimum
Some products will allow a less-than-minimum. Let’s say the minimum quantity on tote bags is 100 pieces.  Some manufacturers may allow you to purchase as few as 50 (½ of the minimum quantity requirement), at the 100-piece price, plus a less-than-minimum fee, along with the standard set up charge.  This will not always be the cheapest route, but will allow you to purchase the lower quantity to fit your needs.
Blank Goods
Many products can be purchased in as few as 1 or 2 pieces, without decoration.

Thanks for reading again.  Let us know if you have any questions on today's topics or want to suggest a blog topic.

Monday, May 11, 2015

Are You Utilizing Your Marketing Partner Fully? Find Out!


Hello again,

This week our blog is going to discuss using resources you may not know exist.  We recently reconnected with a client to see if there was anything that needed to be ordered and we were told that there weren’t any tradeshows or promotional events planned at the moment.  This brings up the point that we are not exclusive to just event marketing.  
Did you know that your promotional marketing supplier can also provide on-boarding kits, employee recognition awards, and many other useful items that can be used year round?


A few orders that we’ve had include:
Human resources departments order prepackaged kit that includes mission statements and the employee handbooks along with pens, lanyards, a tumbler, and a USB.  Perfect for year round use and great to have in stock for those growing companies.
Recognition awards are great for lower minimums because you can order the same item personalized to each individual recipient. 
Nothing says team spirit like personalized company apparel.  T-shirts, polos, jackets – lower quantity minimums are not a problem and of course your creative partner would be able to find good deals for you. 
We know that in this industry minimums can be a source of concern, so definitely reach out to your creative partner to see what is available to fit your project needs.

Thanks for reading!

Monday, May 4, 2015

Quality Versus Quantity


Hi,

This week our focus is on quality over quantity.  In order for a business to be successful it is very important to focus on your target market.  What does this mean?  It means to aim your marketing and advertising energies on leads that will actually result in a return.
It might seem counter intuitive if you’re trying to get your name out, but having meaningful connections will result in more of a return than many meaningless connections.  If you have 30,000 followers but only engage 30 of them, is it really worth your while to have the 30,000?  You’ll be expending energy to keep the number of followers you have without actually having 30,000 sales.
Some companies have more than halved their posts to maintain the integrity of their social media content.1
So what are things to avoid?
1.     Buying likes or follows.  The companies you are sourcing these from do not actually care if they result in sales.  These likes or follows may not be from your country or even from an actual person. 2
2.     Posting to post.  Keeping your name in front of your followers may seem like the important thing, but losing their trust with posts that do not apply or result in negative feelings would be even worse.    

What can you do?
1.     Continue posting useful content that is directed at your demographic.  As tempting as it is to post a cat video and see how many people love it as much as you do, does it really apply.  You want to be taken seriously and not be taken as trite.
2.     Become a feature.  It’s true that backlinking and reference links are important, but being a feature is much more prominent and encourages more traffic.
3.     Engage your followers.  Social media marketers know that engagement is more important than gaining followers.3  Engagement will lead to followers naturally.

Thanks for reading!
1.  McDermott, John. (Aug 4, 2014).  Hooray, Brands Get Choosier About Their Social Content.  DigiDay.  Retrieved from: http://digiday.com/platforms/brands-social-media-content/
2.  Demers, Jason. (Oct 20, 2014).  Quality Over Quantity: The Overblown Importance of Likes and Followers.  Forbes.com.  Retrieved from: http://www.forbes.com/sites/jaysondemers/2014/10/20/quality-over-quantity-the-overblown-importance-of-likes-and-followers/
2.  Dacri, Bryana. (Oct 20, 2014).  Social Media Strategy: It’s About Quality, Not Quantity.  socialmediatoday.com.  Retrieved from: http://www.socialmediatoday.com/content/social-media-strategy-its-about-quality-not-quantity

Monday, April 27, 2015

Bizee Body Promotions' Pin it to Win it Contest!

Hello everybody,

In lieu of our normal blog, we are going to use this week's entry to promote our Pinterest contest!  Check out the details below and share with all your friends.  We're looking forward to seeing the entries.

Monday, April 20, 2015

The Importance of Word-of-Mouth Marketing


Hello Again,

Two weeks ago, we touched on what was important to consider when looking for a promotional marketing expert.  One of the criteria was referrals.  This basically translates to the topic for today: Word-of-mouth marketing or the new acronym WOMM or WOM marketing.
WOMM is the original social marketing.  When people are uncertain or wary of ads, they’re more likely to reach out to friends to see if they can recommend someone, making recommendations an important tool to utilize for your personal business.  Here are some important facts to know.
1.     Referrals are the easiest way to gain new clients – nothing beats a recommendation from someone who has actually experienced another person’s work.  In fact, a referral for new business is 20x more likely to close versus a standard cold call.  It not only makes selling easier, it also makes it more cost efficient!
2.     81% of consumers are influenced by their friends’ social media posts. 1
3.     89% of consumers say customer testimonials are the most effective content.1


Now the question is, how do you gain word-of-mouth marketing?  According to Inc.com, the strategy is to have a brand story.  Their three factors are to make your story relevant, interesting, and authentic.  Is your story relevant to your target demographic, is it interesting and worthy of repeating, and is it authentic?  Think about your brand story and tell us what you think of today’s blog.
Thanks for reading!
1.  Gunelius, Susan. (Feb 12, 2014).  Data Proves Word-of-Mouth Marketing Works – Infographic.  ACI.info.  Retrieved from: http://aci.info/2014/02/12/data-proves-word-of-mouth-marketing-works-infographic/
2.  Economy, Peter. (Feb 20, 2015).  3 Powerful Ways to Improve Your Word-of-Mouth Marketing.  Inc.com.  Retrieved from: http://www.inc.com/peter-economy/3-powerfully-simple-ways-to-drive-your-word-of-mouth-marketing.html

Monday, April 13, 2015

How to Stay in Business


Hello again,
It’s Terri!  Happy Monday.  To start this week off on a positive note, here’s our very positive blog.   Our blog is focused mainly on business and there is always more to a business than simply being a business.  For anybody starting their own business, there is something just as important as the bottom line and that is your personal well-being.  You have to nurture yourself as much as your business.  Here’s what I’ve done to keep going the past 20 years.
Perseverance
No doesn’t mean no.  Find the strength in yourself everyday to keep on pushing forward.  There will be many obstacles, but as long as you do not let it bog you down, you can succeed.  Oprah Winfrey was a born into an impoverished family, but through the encouragement of her father and grandmother, she found her way.  Many doors may not be open to you at the moment, but just keep pushing yourself because you just never know what’s around the corner!

Realistic Goals
I didn’t get into this business because I thought it would make me a millionaire.  What it has done is provide me with the flexibility and the empowerment I needed to live a happy life.  I have a positive outlook on life, but I am also very realistic about where this positivity can take me.  Simply staying positive won’t get you where you need to go.  The New York Times had a great article illustrating having only a positive mindset “hindered people from realizing their dreams.” 1  It’s actually best to maintain a positive outlook and plan realistic goals.

Self Image

Knowing your own capabilities and using each day as a learning experience will help your self image.  No matter what people may say about you, it matters most that you nurture yourself.  A perfect example of this is Hyundai's chairwoman, Jeong-Eun Hyun.  She was thought of simply as a housewife until her husband (then chairman of Hyundai group) commited suicide in 2003.  To quote her, "Never give up and always nurture your self-esteem.  It is your biggest source of power."

1.  Oettingen, Gabrielle. (Oct 24, 2014).  The Problem With Positive Thinking.  New York Times.  Retried from  http://www.nytimes.com/2014/10/26/opinion/sunday/the-problem-with-positive-thinking.html?_r=0

Monday, April 6, 2015

What to Consider When Working With a Promotional Marketing Expert


Welcome back!
This week’s blog is going to be short and to the point.  Whether you have experience working with a supplier for your promotional marketing needs or someone new breaking into the business there are always important things to consider.


The basic criteria you should look for are:
·      Experience
·      Reputation
Experience
To ensure things are done correctly, you want someone who already has the know-how.  It will save you loads of time and frustration when you are not working with someone who is still green in the industry.  If you’re new to the business, the person you’re working with will be able to teach you a lot about what is necessary to work with a third party.
Reputation
We highly recommend working with someone that you know has done a good job in the past or is able to provide references.  One of our best sources of getting clients here at Bizee Body is through word-of-mouth referrals.  If you don’t have anyone that is referred, then you can always ask for references.  After all, you wouldn’t hire a contractor to build your house without references, would you?

Beyond that, there are the additional considerations that you may not have thought of.  Those are:
·      Logistics
·      Problem Solving Capabilities
·      Product Screening
Logistics
Logistics is by far the most important.  More than just asking what the lead time for a customized product is – how is your supplier handling logistics?  Are you having to check in every week or are they being proactive and handling that for you?  Different companies will handle logistics differently and it is important to know you are both on the same page.
The secondary part of logistics is dealing with a delivery issue.  If there is an issue, how is it handled?  Who is responsible?
Problem solving capabilities
This relates to experience but some are naturally gifted at this.  There are many things that could potentially happen when producing a custom product, so who will fix it?  If, for example, there is a problem with the screen printing or scaling of your product, what are the fastest solutions and what are the options?  Your promotional marketing partner should be able to answer all these questions for you and provide their feedback.  The worst thing would be to have a problem arise and take a wild guess as to the best direction.  There should be no question who takes the lead on trouble shooting issues.
Product Screening
This is a topic that seems so intuitive that it may not come up.  Are all the products that you are ordering checked out?  Are they compliant with all guidelines and were there ever any recalls on the item?  The last thing you want is to find out after you’ve given out a product is that there is a recall on it.  Items do slip through the cracks and it should be your promotional marketing partner’s responsibility to make sure anything you purchase is safe and has been checked out.
Thanks for you reading again.  Please leave any comments or questions below and we’ll get back to you.

Monday, March 30, 2015

Why a Style Guide is Important


Hello again,

Thank you so much for staying tuned in to our blog.  This week we’re going to discuss why it is important for any business to have a style guide.  Not only is it important for a business to have one to for themselves to maintain their brand identity, but when working with a third party, such as ourselves, it lets us know the information that we need in order to produce what is asked.
What is a style guide you might ask?
A style guide is your brand’s identity – it consists of the key elements below:
·      Color Schemes
·      Font
·      Logo
·      General Guidelines

To be more specific, here is more information on what you should include in your style guide:
Color Schemes
Color Schemes are the combinations that your business uses.  To ensure that the colors are true to what your vision is, you should choose these colors and provide as much detail as possible. 
First, choose the colors in standard pantone codes and HEX (CMYK) codes.  This way any third party producing marketing or packaging for you will be able to get the closest match.
Next, state in which combination you’re willing to use.  If it’s a black background (common with banners) then what color font?  What about vice versa?  If it’s a colored background, what color text then?  Being as specific as possible here, will prevent back and forth later on.  Try to think of as many instances as possible.
Pantone color books link below:
Pantone to HEX (CMYK) conversion link below:
Font
What font or fonts does your company use?  This can be a standard font or your own personal font.  It’s essential you provide this information and also what context to use them in.  Is everything going to be uppercase or lowercase?  Is the case of your font going to be a signature of the brand and where does it apply?  It’s very important to provide as many instances as possible because this can affect things from your business card to your website.
Logo
Your logo may seem simple, but it may not work for every circumstance.  For example, if your logo is rectangular, it may not work if the work space is a square?  It’s best to anticipate these possibilities and have rules set into place ahead of time to guarantee that your brand is reflected how you want it to be.

General Guidelines
This is where you indicate how things should appear.  Is everything on your website going to be on a template?  If so, what does the template look like?  Is there a specific place you want your logo to be placed at all times?  If you’re selling product, in what order do you want things to appear and in what scale? 
You may not know everything at first, but as your business grows, keep your style guide as a living document and input the circumstances that you experience into them.  Remember that your style guide is the basis for your brand identity and providing one is essential to look your best.
Thank you for reading.
Please feel free to provide any comments or questions.